Publish Date:  2023-04-18	Valid Through: 2023-05-18
Occupational Category:	Banking
Industry:	Private
Salary:	Not Mention
Education Requirements:	Any
Job City:	Middle East-Pakistan-Karachi
Hiring Organization:	Standard Chartered
Job Type:	Full-time, Permanent

The role requires working with various stakeholders within the bank to fulfill client’s financial needs and provide them uninterrupted services.

• Acquire new high net worth clients for the bank.
• Provide service to the clients from the recommended portfolio such as removing the dominances, fulfilling service requests, etc.
• Ensure clients’ identification after cross-selling products.
• Increase wealth management (WM) in the recommended portfolio by adding new wealth clients.
• Shift clients to digital channels for routine banking transactions.
• Utilize and convert the recommended leads.
• Maintain contact with clients according to the regular contact plan.
• Manage clients’ travel delays for priorities.

• Achieve the monthly NSR budget for deposits, wealth management, FX, and assets.
• Achieve the monthly CASA Footings budget.
• Collaborate with branch officials to improve the branch NPS score.
• Maintain zero differences between AOF and WM.
• Achieve the monthly strategic focus budget, including deepening CA LCY, acquiring NTBs from priority, new wealth clients, and converting NA priority to priority AUM.
• Activate clients on digital channels such as I-banking, e-statements, SC mobile, etc., as per the scorecard.

• Conduct a regular risk review of clients’ portfolios.
• Update clients’ KYC from the portfolio when required.
• Follow the branch operations manual for client’s lending, service requests, and risk management, and adhere to guiding principles.
• Work on the internal procedures for WM and asset products.

• Responsible for leading the team with appropriate culture and values. Determine the appropriate tone and expectations for the team. Collaborate with risk and control partners in all actions.
• Business and financial understanding:
• Multi-product knowledge.
• Market and competitive knowledge.
• Client engagement.
• Presentation and soft skills designed for priority clients.
• Communication and presentation skills.
• Ability to handle conversations and objections.
• Digital literacy for client education.
• Understanding of KYC/CDD principles.

• Responsible for identifying, detecting, monitoring, controlling, and mitigating AML-related risks as the first line of defense.
• Ensure that no activity or business with clients places the bank at risk.
• Ensure that all activities or measures taken by clients in dealing with the bank are compliant with anti-bribery and corruption policies.
• Ensure that all activities or measures taken by clients in dealing with the bank are compliant with group conduct guidelines.

• Ensure transparency in bank charges, terms and conditions.
• Ensure compliance with recommended “customer due diligence” requirements.
• Follow all legal and regulatory requirements and guidelines.
• Maintain data privacy and security principles.
• Ensure compliance with recommended sales practices.
• Ensure clear communication of error explanations.
• Keep complete and detailed information about all products.

• Demonstrate exemplary behavior and live up to the group’s values and code of conduct.
• Take personal responsibility for including high standards of regulatory and business conduct in Standard Chartered Bank. This includes understanding and adhering to all applicable laws, regulations, guidelines, and codes of conduct, as well as guidance from supervisory authorities.
• Work with the wealthy team in Pakistan to achieve the results of the bank’s operational principles, including client profitability, favorable financial markets, financial crime investigation, and proper environment.
• Recognize, identify, mitigate and resolve risks, practices and management issues through appropriate collaboration and cooperation.

• Branch operations
• Centralized operations
• Segments
• Products
• Client experience
• Human resources
• Client education
• Client care center

2. Sales Executive (Female)

Details:

Publish Date:  2023-04-19	Valid Through: Urgently hiring
Occupational Category:	Banking
Industry:	Private
Salary:	Not Mention
Education Requirements:	Bachelor’s (Preferred)
Job City:	Karachi
Hiring Organization:	Arwaj Tech
Job Type:	Full-time

Arwaj Tech is looking for an experienced “Sales Executive (Female)” with a strong knowledge of market and social media platforms, sales supervision skills, and the ability to attract new clients while maintaining relationships with existing ones.

• Organize potential client data, evaluate them using sound business judgment, select them and take necessary actions.
• Determine the annual sales goals through consultation with management and divide them into weekly and monthly goals.
• Summarize regions for team members, set individual targets and analyze sales data to estimate individual performance.
• Track sales results on a weekly and monthly basis and report them.
• Responsible for acquiring new clients and maintaining existing ones.
• Maintain communication with existing clients; prepare leads for new businesses/clients.
• Create new sales opportunities through cold calling and social media leads.
• Maintain relationships with high-value clients and sales team clients.
• Use proven sales techniques to present and sell company products to existing and potential clients.

• At least 2-3 years of experience.
• Experience in call centers, insurance companies, repair companies, and the banking sector will be highly preferred.
• Experience in sales planning and execution.
• Experience in customer relationship management.
• Strong understanding of customer and market behavior and needs.
• Excellent sales and communication skills.
• Good interpersonal and teamwork skills.

• Attractive bonus in addition to commission.
• Annual, sick, and casual leaves.
• Attendance allowance.
• Alternate weekly off.
• Referral bonus.
• Early market closing.
• Career growth opportunities.
• Pleasant working environment.

Contact Information: 0340-5550114.

Location: Shahrah-e-Faisal, Karachi.

Employment Type: Full-time.

Travel/Mobility: Ready to travel or relocate to the required destination before starting work (mandatory for Karachi).

The Junior Transaction Monitoring Unit Officer is responsible for assisting the TMU Head in various tasks. This includes monitoring core and BB (Branchless Banking) services related to PSOPSP and TPSP on the financial switch. Monitoring systems, networks, databases, and applications infrastructure on a 24/7 basis. Reporting and resolving issues and conflicts related to financial switches, networks, systems, databases, telecoms, or collective infrastructure according to predefined TAT escalation metrics. Identifying faults and restarting services when needed. Maintaining communication with internal stakeholders and team members during business operations and DR activities. Prioritizing and addressing concerns of relevant stakeholders for immediate and long-term solutions. Organizing and managing call center operations and participating in customer inquiries.

Requirement:

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